Inspiration Hub
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Welcome to our meetings and events industry content hub where we curate our favourite content. You can experience live education sessions at our exhibitions, IMEX (www.imex-frankfurt.com) and IMEX America (www.imexamerica.com).
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Event Professionals Basics: Event Attendees’ Needs First!

Event Professionals Basics: Event Attendees’ Needs First! | Inspiration Hub | Scoop.it

Leveraging the power of technology  to build strong relationships with your event attendees is more than just making a good first impression. It is delivering a great experience. And as today’s focus is on providing attendees with such as experience, driver to increased attendee retention, event professionals ought to continuously show they put their attendees’ needs and expectations at the forefront from the moment they display the first signs of interest, until they leave the venue.

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An Event Producer's Guide to Putting Out Fires (Literally) | ELI Blog

An Event Producer's Guide to Putting Out Fires (Literally) | ELI Blog | Inspiration Hub | Scoop.it

Last October, I was working at an event where the main entertainment went up in flames minutes before it was scheduled to venture out into the crowd. I’m talking full-on, “turn the sprinkler system off quick before the exhibitor booths, activity stations and high-end sponsors get soaked” flames.

The entertainment was a 9-foot robot and the event was an international conference.

After we extinguished the flames and lugged the large piece of metal outside through the dock doors (and pulled out all the industrial-sized fans we could find), I apologized to our client and assured her she would not be charged, thanked the venue profusely for not kicking me out, canceled our payment to the vendor and prepared for the onslaught of incoming conference attendees who would be none the wiser, all with an external smile.

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How to Express Gratitude at Work 

How to Express Gratitude at Work  | Inspiration Hub | Scoop.it

The U.S. celebrates Thanksgiving on Thursday, so it seems like a good time to talk about gratitude and the attention that it has been getting in a new context: at work. While the benefits of gratitude on personal well-being are well-known, there has been less research on the effects of gratitude in the workplace — until recently.

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“We Didn’t Give Ourselves the Trophies” — Millennials

“We Didn’t Give Ourselves the Trophies” — Millennials | Inspiration Hub | Scoop.it

If I had to vote for the most unfair cliché to describe the supposed problem other generations have with millennials, I’d say it’s the concept of young people being the “trophy generation.” Although many of today’s twenty- and thirtysomethings did receive trophies and praise more than other generations, here is why I believe the stereotype is unfair. As one millennial client recently pointed out to me, “We didn’t give the trophies to ourselves.”

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Project Management Tactics Event Planners Should Never Use

Project Management Tactics Event Planners Should Never Use | Inspiration Hub | Scoop.it

Traditional project management is a great way to stay organized but there are several tenets of PM work that should never find their way into event planning. Are you currently using any of these organizational tactics? If you are, you may be sacrificing your own efficiency and wasting valuable time.

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Eventprofs and International Clients: a Short Guide

Eventprofs and International Clients: a Short Guide | Inspiration Hub | Scoop.it

Are you planning on doing business with a foreign entity in their country? Maybe you’re hiring a vendor at an international destination or perhaps you’re outsourcing some planning work to someone in the country where your next event will be held? If so, there are a few things you should know and tips that can make working with international clients more enjoyable and lucrative for everyone.

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Event Professionals Basics: Timing in Event Planning

Event Professionals Basics: Timing in Event Planning | Inspiration Hub | Scoop.it

Is “better late than ever” even an option in event planning? While opinions may vary, the truth is that timing is a key factor that contributes to an event’s success. In terms of choosing the right moment for employing the selected marketing & communication strategies, or when planning ahead to structure your tasks and activities more efficiently, timing can be an event planner’s both friend and foe.

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Return on Investment: 7 Secrets to Better Leverage Your Next Event

Return on Investment: 7 Secrets to Better Leverage Your Next Event | Inspiration Hub | Scoop.it

Without proper ROI measurement, marketing endeavors such as trade shows can become the proverbial redheaded stepchildren of the organizational budget: feeling shunned for their differences and prone to being omitted when economic conditions get tough. But by following the steps below, it can be easy to justify your exhibit expenses to your key stakeholders. Without proper ROI measurement, marketing endeavors such as trade shows can become the proverbial redheaded stepchildren of the organizational budget: feeling shunned for their differences and prone to being omitted when economic conditions get tough. But by following the steps below, it can be easy to justify your exhibit expenses to your key stakeholders.

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10 Practical Tips for Every Event Moderator

10 Practical Tips for Every Event Moderator | Inspiration Hub | Scoop.it

Recently, we attended the interactive Mastering Moderation workshop in London. It was very hands-on. In front of each other, we had a chance to practice a full spectrum of moderation techniques ranging from making speaker introductions to facilitating panel discussions.

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All-too-common reasons speakers mess up

All-too-common reasons speakers mess up | Inspiration Hub | Scoop.it

While this article is directed at speakers, meeting professionals can sneak a peek to better understand the preparation undertaken by effective speakers. From this, planners can learn to better ascertain the suitability of a specific speaker—and even do some advance prep to ensure things run smoothly.

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How Difficult Clients Can Make You a Better Event Planner

How Difficult Clients Can Make You a Better Event Planner | Inspiration Hub | Scoop.it

Have you ever had a client so difficult, you considered leaving the industry? If so, we’re glad you didn’t. It may have actually been a boost for your professional development. Here’s what you probably gained from the experience.

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5 Easy Steps to Better Corporate Meetings

5 Easy Steps to Better Corporate Meetings | Inspiration Hub | Scoop.it

Meetings are necessary, and yet one can argue just how productive they actually are. But, productive or not, you can’t avoid them. You can, however, make them better. Here are five easy and smart ways to do just that.

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Don’t Take Your Attendees’ Trust for Granted

Don’t Take Your Attendees’ Trust for Granted | Inspiration Hub | Scoop.it

Crisis management strategist and keynote speaker, Melissa Agnes, calls trust, “an essential element.” Companies need to build trust with employees and clients, she says, not just because of the business advantages: In the event of a crisis, a company that has earned trust will be given the benefit of the doubt. “If something does go wrong, people will say, ‘Let’s wait and hear your side of it,’ before making a judgment,” says Agnes. “If a company is trusted, it will be given a second chance, whether it’s a corporate executive scandal or terrible food at a sales conference.” 

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The Trust Factor

The Trust Factor | Inspiration Hub | Scoop.it

In the era of Bernie Madoff and Enron, Shakespeare’s “Love all, trust a few” rings truer than ever. And yet trust also is the basis for a whole new economy. Uber and Airbnb turned into multimillion-dollar companies within three years of inception because both consumers and contractors were prepared to trust each other. And their interactions prove that the trust-based model works.  

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Trust Me, You Want to Be Trustworthy

Trust Me, You Want to Be Trustworthy | Inspiration Hub | Scoop.it

Here are two surprising things about high-trust organizations:

1. Employees are paid more, by an average of $6,450 dollars a year.

2. Employees are 29 percent happier with their lives outside of work.

These findings were published in a Harvard Business Review article on “The Neuroscience of Trust” by Paul J. Zak, director of the Center for Neuroeconomics Studies at Claremont Graduate University and a member of the neurology department at Loma Linda University Medical Center.

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The Secret Recipe to Great Event Networking

The Secret Recipe to Great Event Networking | Inspiration Hub | Scoop.it

Facilitating great networking at your event is a lot of work. Yet, it’s incredibly important because it’s one of the top draws of events. There are many ways to promote better networking but most of them boil down to this recipe for success. Networking has a strange appeal. It draws crowds and terrifies all at the same time. It’s one of the main reasons people attend professional events but it’s also dreaded by introverts. Creating a successful networking event means you’ll secure a place in your attendees’ hearts and they’ll be more likely to attend your events in the future. Let’s face it, while there’s plenty of online competition for networking opportunities, it’s still in-person that seals the largest deals.

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Be a Lead Magnet: How to Grow your Event Business

Be a Lead Magnet: How to Grow your Event Business | Inspiration Hub | Scoop.it

In order to be successful in your event planning business, you need to learn to prioritize leads. Here’s a basic primer on how to understand who to spend your time with and who to let go. One of the most critical things you can do for the success of your event planning business, outside of pricing, is understanding the leads process. If you don’t, there’s a good chance you’ll either waste your time on someone who will never become a client or you’ll ignore someone who could be very good for your business.

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Four ways to optimize your networking opportunities 

Four ways to optimize your networking opportunities  | Inspiration Hub | Scoop.it

In the meetings and events industry, one of the key predictors of your success is your ability to build relationships with influential people who connect powerfully and create high-trust relationships fast. And just like them, you can learn to effortlessly create profitable, winning relationships with anyone you want. While industry events are ideal places to find potential customers and partners, often the results are disappointing. You do everything the experts say: shake hands confidently, look people in the eye, and give them a well-rehearsed pitch. The person shows interest so you hand them your business card. But then nothing comes of it.

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How to Create an Effective Meeting Agenda

How to Create an Effective Meeting Agenda | Inspiration Hub | Scoop.it

Meetings. We all have them, but most people hate them. Why? Well the biggest complaint is that they’re a waste of time. What could be said in 20 - 30 minutes often takes a full 60. And as busy association professionals, you SURE don’t have time for that. So what’s the secret to shorter, more efficient meetings? Well it all starts with the agenda.

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Do Your Delegates Have the Meeting Planning Mindset?

Do Your Delegates Have the Meeting Planning Mindset? | Inspiration Hub | Scoop.it

I have been fortunate to study the outcomes of meetings for more than 1,300 participants in Europe and the U.S. Now with my doctorate completed and a new title to add to my name, I will be sharing more of this new knowledge with the meeting industry.

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Bien Venue's curator insight, November 10, 3:03 AM
Interesting research on delegate types & how best to manage them
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Do You Have an Attendee Succession-Plan Strategy?

Do You Have an Attendee Succession-Plan Strategy? | Inspiration Hub | Scoop.it

This is the first of two columns that are intended to be a helpful resource for conference organizers as they develop their attendee succession-plan strategy. While every association and profession has its unique issues, I’ve picked up on a few key indicators/principles that apply to the majority. For organizational and product sustainability, you must:

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3 Techniques for Connecting With Clients

3 Techniques for Connecting With Clients | Inspiration Hub | Scoop.it

As an event organizer, connecting with clients is the key to a successful business relationship. A particularly powerful way to sell your skills to clients is to use Neuro-Linguistic Programming (NLP) — an advanced way of mirroring someone. “When highly influential people communicate with others, they match everything from the other person’s tone of voice, hand gestures, buzzwords, acronyms, and body language,” writes Asher. “Using this technique allows them to accomplish mirroring in a natural, unobtrusive way, quickly establishing uncommon rapport with little effort.”

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10 Stress-reducing Email Management Tips for Event Planners

10 Stress-reducing Email Management Tips for Event Planners | Inspiration Hub | Scoop.it

Us event planners can easily get bogged down in email. Whether it’s from a co-worker, current client, or prospective customer, it can seem like climbing out of our email inbox and finally experiencing Inbox Zero is a far-away dream. The reality of email is that it’s a necessary evil of the events industry—but it doesn’t have to be the bane of your existence.

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6 Steps to Getting More Meaningful Feedback in the Workplace

6 Steps to Getting More Meaningful Feedback in the Workplace | Inspiration Hub | Scoop.it

The reason hearing the words “annual review” is often met with a collective groan may be because the idea of getting feedback is so closely associated feeling criticized. But in Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday, author and leadership mentor Stacey Hanke suggests that feedback is not something to fear, but something to actively seek. “Feedback presents opportunities to better yourself — opportunities you may not even be aware of,” Hanke writes.

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Mónica Antequera's curator insight, November 9, 1:36 PM
Feedback como fuente de mejora y desarrollo en tu carrera profesional
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This is the Best way to Read the Emotions of Others

This is the Best way to Read the Emotions of Others | Inspiration Hub | Scoop.it

This week’s insight is going to challenge the way you read other people’s emotions as it brings into question whether the way you and I generally do it is, in fact, the most effective. The insight is based on research undertaken by psychologists at Yale University’s School of Management over in the US who undertook numerous experiments with over 1,700 volunteers testing their abilities to accurately guess the emotions of those who they were interacting with. The researchers varied the environments in which the experiments took place, including undertaking them in complete darkness.

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Worldwide exhibitions for incentive travel, meetings and events - taking place in Frankfurt & Las Vegas.