“Reflection moments are what we are going to have at the end of every session”, said Avinash Chandarana, MCI Group’s L&D Director, when he started his presentation at the Singapore MICE Forum. Boosting memory retention is a one-way street for overcoming the challenge of attendees’ forgetfulness and according to Chandarana “it only takes five minutes of quiet time at the end to increase retention and deliver a much higher ROI for the time spent here”.
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